If something is off in your order, please file a customer support ticket immediately via the “HELP” button and we will get back to you within 1-3 business days.
with the below info readily available -
We want to sort out any issues with incorrect items straight away.
- your full name, e-mail used to order, and/or order #
- a photo of the packing-slip that was placed inside your order
- a photo of the order receipt with the incorrect item
We will work to correct any order issues in a timely manner.